Shipping & Returns

Shipping

  • Processing Time: All orders are processed within 1–2 business days.

  • Delivery Time: Estimated 3–8 business days AU-wide depending on location.

  • Shipping Fees: Free shipping for orders over A$99. Flat rate A$6.95 for orders under A$99.

  • Tracking: Once your order is dispatched, you will receive an email with a tracking number.

  • Delays: While we aim for timely delivery, delays due to courier issues, weather, or public holidays are outside our control.

Returns

  • Eligibility: Items must be unused, in original packaging, and returned within 14 days of delivery.

  • Process: Contact us at support@lemonchiffon-caribou-909579.hostingersite.com to initiate a return.

  • Refunds: Issued to the original payment method within 5–7 business days after inspection.

  • Non-returnable Items: Personalized or clearance items, unless defective or damaged upon arrival.