Terms & Conditions

 

Welcome to BagAustralia.com. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully.


1. Acceptance of Terms

By accessing this site, you confirm that you are at least the age of majority in your region and you agree to comply with all the terms listed here. If you do not agree, you are not authorized to use our website or services.


2. Products and Services

We sell a variety of bags and travel accessories through our ecommerce platform. We strive to present product descriptions and images as accurately as possible, but we do not guarantee that all information is always perfectly accurate, complete, or current.


3. Pricing and Payments

All prices are listed in AUD and include applicable taxes (unless otherwise stated). Payments are processed securely via Stripe, and all transactions are encrypted.


4. Shipping and Delivery

  • Orders are processed within 1–3 business days.

  • Delivery times typically range from 5 to 15 business days, depending on the destination.

  • Shipping is handled by third-party logistics companies, and we are not liable for delays or issues caused by them.


5. Returns and Refunds

Please refer to our Refund Policy page for details on returns, exchanges, and eligibility for refunds. Some items may not be returnable due to hygiene or customization reasons.


6. Intellectual Property

All content (including product designs, logos, images, text) is owned or licensed by BagAustralia.com. Reproduction, copying, or unauthorized use is strictly prohibited.


7. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. Your use of our service is at your sole risk.


8. Changes to the Terms

We reserve the right to update or change these Terms at any time. Continued use of the website after any changes constitutes your agreement to the new Terms.


9. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, USA. Any disputes shall be resolved in the courts of Delaware.


10. Contact Information

For any questions regarding these Terms, you may contact us at: